Privacy Policy - So Creative

Last updated: November 2025

At SO Creative Studio, we’re committed to protecting your privacy and handling your personal information with care. This policy explains what information we collect, how we use it, and your rights under UK data protection law (including GDPR).

1. Who we are

SO Creative Studio is a creative strategy and design consultancy based in the UK.
Email: hello@so-creativestudio.com

2. Information we collect

We only collect the information that’s needed to respond to enquiries and provide our services, such as:

  • Your name, email address, and message when you contact us through our website form or by email.

  • Basic technical data (such as browser type, device, and pages visited) collected automatically through Squarespace analytics and cookies.

We don’t collect sensitive information, and we never sell or share your data with third parties for marketing.

3. How we use your information

We use your information to:

  • Respond to your messages and project enquiries.

  • Keep basic administrative records of client communications.

  • Improve our website performance and user experience.

If you choose to subscribe to updates or our mailing list in future, we’ll only contact you with your explicit consent — and you can unsubscribe anytime.

4. How we store and protect your information

Your data is securely stored within Squarespace’s platform and protected by industry-standard encryption.
We only keep information for as long as it’s necessary for the purpose collected (for example, until we’ve responded to your enquiry or completed a project).

5. Cookies and analytics

Our website uses cookies — small text files stored on your device — to help Squarespace and Google Analytics understand how visitors use the site.
You can control or delete cookies at any time through your browser settings.

Essential cookies

These are required for the site to function (for example, page navigation and form submissions).

Analytics cookies

These help us understand how visitors interact with our site so we can improve it. No personal details are collected.

When you first visit our site, you’ll see a cookie banner that allows you to manage your preferences.

6. Your rights

Under UK and EU data protection law, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused (ico.org.uk).

To make any requests about your data, please email us at hello@so-creativestudio.com.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected here, and the “Last updated” date at the top will be revised.

Cookie Notice

Our website uses cookies to improve your browsing experience and help us understand how you use our site. By continuing to browse, you agree to our use of cookies. You can manage or disable cookies in your browser settings at any time.